How would you rate your stay?
5
How would you rate the communication and customer service?
5
How would you rate the value for money?
5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
Our group of 8 friends sharing two rooms had a wonderful stay! The location is very convenient with lots of city sites in walking distance, plus a small grocery store, coffee shops and places to eat just steps away. From the moment we arrived until we departed, everyone was so warm and friendly. The staff were always responsive to requests, whether we needed fresh towels, help arranging a taxi, or assistance with our room. The rooms were clean and comfortable, and the breakfast was excellent with plenty of options. We greatly appreciated staff accommodating dietary needs. What stood out most was when a wedding band was lost down a hole on a shelf and staff immediately took the situation seriously, showed genuine concern, and went above and beyond to help (and even removed part of a wall to retrieve it!). Their kindness and responsiveness were greatly appreciated.
Thank you to the entire team for the outstanding hospitality!
What did you not like about your stay in the property or location?
While the location is phenomenal, there can be some noise from the street and pubs close by, so some earplugs are recommended for guests.